We need a winning team for Documentation

SSLWireless is looking for a Team Lead for Documentation Department, who has experience leading teams, possess a thorough knowledge of business & technical documentation and loves to unify a diverse group of people towards a common vision.

Incumbents should have extensive knowledge to prepare, draft, write, proof-read, verify and manage all types of business & technical documents including but not limited to business & technical proposals, business case, commercial proposal response to RFPs/Tenders, letters, presentations, marketing materials, concept notes, user manuals, policies, process description, design documents, diagrams, etc. both in English and Bengali language. He/ She must study RFP/RFQ/EOI/Tender schedules of various banks/ NGOs/ donor agencies, Govt. ministries and corporate organizations and prepare the submission of bids/offers within the deadline with strict conformity of the rules and regulations of the concerned organizations. Incumbents should be responsible for prepare technical documents for IT-enabled services as per the requirements of the software engineers, architects, and system administrators, including procedures, architecture descriptions, technical specifications, and detailed configuration information. Preferably in the software development and network security field.

He/ She should have to maintain vendor enlistment e-Gp and other like system (UNDP, ADB, etc)., and submit response through online portal & coordinate with business, technical, compliance, and legal officials to support and execute documentation activities promptly. He/ She must follow the standard documentation writing conventions and implement a uniform corporate style in all internal and external documents and use appropriate strategies to delegate supporting documentation tasks to different personnel and ensure their deliverables on time. 

Team lead should train and guide other documentation staff on improving efficiency and evaluate their performance regularly & mentor, coordinate and guide other writers and editors, and authorize layouts of different documentation. As per requirements improve documentation quality consistently through discussions with business, marketing, research, and technical experts and contribute the audit team during inspection visits by internal/external auditors.

Required Skills/Knowledge:
  • Excellent command over English and professional technical writing skills
  • Good analytical, planning, coordination skill & presentation skill
  • Good communication and interpersonal skills
  • Good Knowledge on the e-Gp portal and other similar systems (UNDP, ADB, etc).
  • Knowledge of project management will be an added advantage.
  • Good knowledge in MS-Visio, MS-Word, Excel, PowerPoint, Internet, and Email.
Additional Requirements

Must have team lead quality
Must be punctual, well-groomed and have good manners.
Must be able to prioritize tasks to finish the assigned task within the given timeline
Must be innovative, easygoing, hardworking and compliant with business ethics.

Experience & Academic Requirements

Must have Five (05) to Seven (07) years of experience in IT enable service organization.

Bachelor / Masters in Business Information Technology, CSE, Business Administration or English.

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